Set up a recovery telephone number or e-mail address

To make sure you can get back into your Google Account if you ever can't sign in, add together recovery information.

How recovery info helps you

A recovery phone number or email address helps you reset your countersign if:

  • You forget your password
  • Someone else is using your business relationship
  • You're locked out of your business relationship for another reason

Tip: If you alter your recovery telephone or email, Google may yet offer to send verification codes to your previous recovery telephone number or email accost for 7 days. If someone starts to employ your business relationship without your permission, this allows you to quickly secure your settings.

Add or change a recovery phone number

  1. On your Android phone or tablet, open your device's Settings appand then Google and then Manage your Google Business relationship.

  2. At the summit, tap Security.

  3. Under "Ways we tin can verify it's you," tap Recovery phone. You might need to sign in.

  4. From hither, you can:
  5. Follow the steps on the screen.

Notation: Deleting your recovery telephone number doesn't delete it from being used for other Google services. Go to your business relationship to manage your phone numbers.

Which number to use

Use a mobile phone that:

  • Gets text messages
  • Belongs just to you
  • You lot use regularly and keep with yous

Add or modify a recovery e-mail address

  1. On your Android phone or tablet, open your device's Settings appand then Google and then Manage your Google Account.

  2. At the top, tap Security.

  3. Nether "Ways we can verify it's yous," tap Recovery electronic mail. You might need to sign in.

  4. From here, you tin can:
    • Add a recovery email.
    • Alter or delete your recovery electronic mail: Next to your email, select Edit Edit.
  5. Follow the steps on the screen.

Which email to use

Choose an e-mail address that:

  • You utilise regularly
  • Is different from the one you use to sign in to your Google Account

How recovery info is used

Recovery info helps you get back into your account and helps keep your business relationship secure.

Recovery phone number

Here are some ways your recovery telephone number can be used:

  • To send you a code to get into your account if y'all're always locked out
  • To block someone from using your account without your permission
  • To brand information technology easier for yous to prove that an business relationship is yours
  • To tell you if there'south suspicious action on your business relationship

If your recovery phone number is the same as some other telephone number you've added to your account, it might be used for other purposes. Acquire more about how phone numbers are used.

Recovery email address

Here are some ways your recovery electronic mail address can exist used:

  • To confirm your username after you create an email address
  • To help yous get into your account if you forget your password or can't sign in for another reason
  • To let you know if you're about to run out of storage space
  • To tell y'all if at that place's suspicious activity on your account

Ready problems

Can't sign in

Go to the account recovery page, and respond the questions equally best yous can. These tips tin aid.

Utilize the account recovery page if:

  • You forgot your password.
  • Someone changed your password.
  • Someone deleted your account.
  • You can't sign in for another reason.

Tip: To make sure you lot're trying to sign in to the right business relationship, try recovering your username.

Tin can't change recovery info

If there's something different about how yous're signing in, you might non have the selection to change your recovery info. Y'all can try again:

  • From a device y'all usually use to sign in.
  • From a location where you normally sign in.
  • The post-obit week from the device that yous're currently using.

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